By accessing or using the Extasis DotX Inc. website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our website or services.

These Terms of Service constitute a legally binding agreement between you ("Client" or "User") and Extasis DotX Inc. ("Company", "we", "us", or "our") in accordance with the laws of the Province of Ontario and the federal laws of Canada.

Extasis DotX Inc. provides Salesforce consulting, implementation, customization, integration, and managed support services. The specific scope of services for each engagement is defined in individual Statements of Work (SOW) or service agreements between Extasis and the Client.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, subject to the terms of any existing service agreements.

As a Client, you agree to: provide accurate and complete information necessary for service delivery; cooperate in good faith with our team; ensure timely access to required systems, data, and personnel; make payments in accordance with agreed terms; and comply with all applicable laws in your use of our services.

You are responsible for maintaining the confidentiality of any credentials provided for accessing our systems and for all activities that occur under your account.

All content on this website — including text, graphics, logos, images, software, and proprietary materials — is the property of Extasis DotX Inc. or its licensors and is protected by applicable intellectual property laws.

Custom deliverables created specifically for a Client under a service agreement become the Client's intellectual property upon full payment, unless otherwise specified in the agreement. Pre-existing tools, frameworks, and methodologies developed by Extasis remain our property, with a perpetual, non-exclusive license granted to the Client for their use.

Both parties agree to maintain the confidentiality of all proprietary or confidential information disclosed during the course of the engagement. This includes business strategies, technical data, customer information, pricing, and any other information designated as confidential.

Confidentiality obligations survive the termination of any service agreement for a period of three (3) years, unless the information becomes publicly available through no fault of the receiving party.

Payment terms are specified in individual service agreements. Unless otherwise agreed, invoices are due within 30 days of the invoice date. Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

All fees are exclusive of applicable taxes, which will be added to invoices where required. Clients are responsible for all taxes, duties, and governmental charges associated with their use of our services.

To the maximum extent permitted by applicable law, Extasis DotX Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from your use of our services.

Our total aggregate liability for any claim arising out of or related to these Terms or our services shall not exceed the total fees paid by the Client to Extasis during the twelve (12) months preceding the claim.

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. We do not warrant that our services will be error-free or uninterrupted, or that any defects will be corrected.

Except as expressly stated in these Terms or in a service agreement, our services are provided "as is" and we disclaim all other warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability and fitness for a particular purpose.

You agree to indemnify, defend, and hold harmless Extasis DotX Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: your use of our services; your violation of these Terms; your violation of any rights of a third party; or any breach of your obligations under a service agreement.

Either party may terminate a service agreement upon written notice if the other party materially breaches these Terms or the agreement and fails to cure the breach within 30 days of receiving written notice. Extasis may also terminate services immediately if required by law or if continued performance would expose Extasis to liability.

Upon termination, you remain responsible for all fees incurred through the termination date. Sections that by their nature should survive termination (including confidentiality, limitation of liability, and indemnification) will continue in effect.

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation.

If negotiation fails, disputes shall be submitted to the competent courts of Ontario, Canada, unless otherwise required by mandatory consumer protection laws in your jurisdiction.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.

For existing Clients with active service agreements, material changes to these Terms will require a written amendment signed by both parties.

For questions regarding these Terms of Service, please contact us at: manish@extasisdotx.com | Phone: +1 416-837-9152 | Address: Extasis DotX Inc., 146 Muirland Crescent, Brampton, ON L6X 4G1, Canada.